HarshProduct designer
← SkyMISSION 03

LINKSDAO

A static list of partner perks became a benefits storefront and a points system that later fed LinksDAO's token distribution.

Role
UX Design Consultant, contract
Year
2022–23
Platform
Web and mobile web
Status
Shipped
The redesigned LinksDAO Benefits page, with a featured Callaway Paradym driver offer.

Problem

Member perks sat in a static grid of partner logos. Every perk looked the same, and nothing said what you would get.

Approach

Benefits rebuilt as a storefront, with one card system for discounts and points, and one predictable way to claim each kind.

Result

Shipped in the Clubhouse. The points it tracked were later used in LinksDAO's token distribution.

01 · Problem

Every perk looked the same.

LinksDAO members hold a membership NFT that unlocks perks from partners such as Callaway, TopGolf and Bridgestone. The Benefits page listed each partner as a logo, one line of text and a "View Benefit" link. A site-wide discount, a tee-time concierge and a magazine subscription were indistinguishable. There was no way to browse by what you wanted, and each new partner meant a manual page edit.

The original Benefits page: a three-column grid of partner logos, each with one line of text and a View Benefit link.
Before: every partner is a logo, a line of text and the same link, in one long grid.

02 · Decision

A storefront, not a directory.

Benefits became a shop: a featured offer, categories, brands, products and curated picks from people members follow.

Chose
A browsable shop with featured, categories, brands, products and curated picks
Instead of
A tidier partner grid with filters
Because
Members arrive wanting gear or an experience, not a partner name. A shop gives every visit something new and gives Links places to feature a partner.
After: a featured offer, categories, brands and products, each with its own place.

The redesigned Benefits home: a featured Callaway offer, categories, featured brands, featured products and a curated picks section.
A featured offer leads the page, under the member's reward balance.

03 · Decision

Two kinds of benefit, one system.

Some partners offer a discount and some offer points. Both use the same card with one tag slot: cream for a discount, green for points. The same templates cover Shopify brands and affiliate products.

Chose
One card and one tag slot for discounts and points offers
Instead of
Separate Discounts and Rewards sections
Because
Members shouldn't have to learn which section a brand lives in. The tag tells the type at a glance.
Discount offer: the card stays the same and the tag reads 15% Off.

The Apparel category page: four brand cards with discount or points tags and action buttons, above a grid of product cards with the same tags.
Brand cards use one tag slot: cream for a discount, green for points.

04 · Decision

Three ways to claim, one pattern.

Partners integrate differently. Some need a referral link, some a code pasted at their checkout, and some can be redeemed inside the Clubhouse. Each benefit has one primary button, and its label says what will happen next.

Chose
One primary button per benefit, labelled by what happens next: link out, reveal a code, or redeem here
Instead of
Sending every benefit to the partner's site and leaving the member to work it out
Because
Links couldn't change how each partner integrates. A consistent pattern hides that difference from the member.
Link out: the button opens the partner site through a referral link.

A Garmin watch product page with an Earn 2x Points tag and an Activate Offer and Shop button.
Link out: Activate Offer & Shop opens the partner's site through a referral link.

05 · Rewards

Points you can see, and spend.

A rewards page shows the balance, a history with pending and earned entries, and a referral link. Points redeem for Links Proshop gift cards and other rewards. The redeem modal shows the current balance, the cost and the ending balance before the member commits, and says so plainly when there are not enough points.

Each purchase lands in the balance as it is earned: 225, 400 and 1,500 take 200 points to 2,325.

The Rewards page: a balance of 2,325 points, a referral link, a history of pending and earned points, and rewards to choose from.
The balance, a referral link, and a history of points that are pending or earned.

06 · Onchain

Built for members who hold a wallet.

Membership is an NFT, in Leisure and Global tiers, and the profile shows the member's ENS name. Each discount code is tied to the wallet address of the member who claims it and works once, with three codes per member by default, so a partner's code can't be passed around. Points are recorded against the member, which is what later made them usable for the token distribution.

Those points were later used for LinksDAO's token distribution.

07 · Final screens

What shipped.

08 · Result

Shipped, and the points outlived the page.

The redesign launched in the Clubhouse. I was contracted for the design, so I don't have usage numbers and won't quote any. What I do know is that the points this system tracked were later used for LinksDAO's token distribution.

Next mission → 04 CISCO